Return & Refund
We know sometimes a purchase does not quite hit what you wanted, and if that happens, we’re here to help. Just tell us within 3 days from your delivery date, and we’ll guide you through a return or refund.
1. Eligibility for Returns
Returns are accepted when:
- The medicine was bought from our official website, https://iverheal6mg.com/
- You submit a return request within 3 days of the delivery date
- The product is unused, unopened, in its original packaging, with the price tag still on
- You include the invoice or order confirmation with your request
2. Non-Returnable Items
Items are not eligible if they were opened, used, or missing their original packaging or price tag , simple as that.
3. Return Procedure
- Reach our Customer Services & Support team at +1 (734) 274-6420 or info@iverheal6mg.com within 3 days of delivery.
- Share the product name, invoice, and order number.
- Our team will walk you through the return flow.
- Hand the product over to our designated delivery or third-party pickup group.
- You’ll get a tracking link so you can monitor it properly.
4. Return Pickup & Shipping
Each return is tracked and recorded. If something comes up during pickup, we’ll notify you quickly. Shipping costs for standard returns may differ depending on your area.
5. Inspection & Approval
After your returned item arrives, our team inspects it before approving a refund or replacement.
6. Refunds
You can choose between a full refund or a replacement, and we will respect your choice. Refunds are processed within 30 business days from the original shipping date.
7. Replacements
If a re-shipped item still does not fix the problem, we’ll issue a full refund instead.
8. Order Cancellation
- Orders can be cancelled only before shipping
- Contact us as soon as you can.
- After an order has shipped, cancellations are not accepted.
- If your order already shipped and you no longer need it, follow the normal return procedure above.
9. Delayed Refunds
If your refund is not completed as per expectation, contact our support team. We are glad to check and keep you updated.
10. Policy Updates
We may adjust this policy from time to time to improve our service, so please do come back and verify updates.
